1.-IDENTIFICATION DETAILS.
In accordance with Article 10 of Law 34/2002, of July 11, services of the information society and electronic commerce, the user is informed that the owner of this website is Transalex Bus SL , established in street C/ Alondra,4. El Sobradillo, 38108, Santa Cruz de Tenerife, Spain, CIF - B38398038, telephone (+34) 922 62 20 39 and contact email reservas@transalexbus.com It is registered in the Commercial Register of Tenerife, Hoja TF-12070, folio 30 del Tomo 1276 de la Sección General, Inscripción 1ª. • Number and Series Transport Card:V.D.N, Nº10615647. Also it is reported to be available to our customers the relevant complaint forms duly authorized by the Directorate General of Planning and Promotion of Tourism Government of the Canary Islands if you are interested at: Street: C/ Alondra,4. El Sobradillo, 38108, Santa Cruz de Tenerife, Spain.

2.-CONDITIONS OF ACCESS TO THE SITES.
The user simply by accessing this site, whatever the form of such access, consent and access to these conditions, which marked the regime of use of this Web Site. The owner reserves the right to alter and modify them at any time, to be published on the site in the last update which govern and implementation at each visit. If you do not accept all of these terms are not authorized to access this website and the content and / or services it housed must proceed to leave the site immediately. These conditions are likewise extendable and applicable to communications and newsletters that may be submitted if the holder of this web page, so the user must accept these conditions to your access and / or use.

3.-OBJET.
This is the website of Transalex Bus SL, through which provides a choice of content and services related to their business.

4.-AUTHORIZED USE OF THE SITE AND CONTENT.
The user can only access this website and the content and services it housed if it is older and has sufficient legal capacity: if it appears to be a minor must have the consent of their legal representative or in its absence, you must leave this site immediately. The user is authorized to access the contents of the website whenever you make a tight thereon to right use in accordance with these terms, especially intellectual and industrial property rights granted by law and are detailed in the corresponding section of this articulated, is expressly prohibited the use thereof fraudulently illegal purposes, or commercially without express written permission by the owner. The Transalex Bus Agency Travel SL, reserves the right to stop at any time without prior notice to users who violate these conditions, the website or access the content offered.

5.-DISCLAIMER.
Transalex Bus SL does not guarantee the accuracy of any form content, completeness, legality, reliability, timeliness, reliability, accuracy, performance or availability of content and services offered, declining any responsibility for them, as well as damages in your case may result from improper use. Consequently, the content provided are for information only and are not representative of anything. What is said above is extended to the links, contents and opinions non-holder or not staying in this Web site corresponds responsibility in any case the perpetrators thereof and the owners of the sites in question.

6.-INTELLECTUAL PROPERTY.
Transalex Bus SL All rights of intellectual property arising from this Web Site reserves the express permission being required in writing by the Agency for any exercise and use thereof. This reservation of rights encompasses both the content that may be included in any format and distributed through this Website or when your code, design and navigation structure of the Web Site.

7.-PRIVACY POLICY.
In compliance with Regulation (EU) 2016/679 of the European Parliament and the Council, of April 27, 2016, and the current regulations on data protection, we inform you that the person responsible for the processing of your data is TRANSALEX BUS SL (CIF: B / 38398038) and TRANSALEX VIPS S.L. (CIF: B / 76525807), both with address at Calle Alondra, nº4, of the municipality of Santa Cruz de Tenerife, and with contact data calidad@transalexbus.com, hereinafter TRANSALEX.
⦁ PURPOSES:
TRANSALEX informs you that we treat the personal data that you provide to us to manage contractual relationships or request prices and / or services, and offer interested persons and TRANSALEX customers information about activities and services related to TRANSALEX, specifically, information about :
⦁ Budgets.
⦁ Reserve management.
⦁ Services we offer and their prices.
⦁ Management of collections and payments.
⦁ Personnel selection processes.
⦁ Likewise, TRANSALEX may periodically send you information about its services and / or products.
Communications about activities and services may be carried out by any means, including electronic means. The interested party must authorize the sending of commercial communications explicitly, by marking the corresponding boxes, in any of the existing data request forms, or it will be established in the contract between the parties.
2. DATA THAT ARE TREATED
The data to be processed by TRANSALEX within the framework of the relationship with the interested party, whether client, potential client and / or provider, and conditioned to the consented purposes, are included in the following categories: ⦁ Identification and contact information, for example, by way of example and not limitation: name, surname, address, telephone number or email address.
⦁ Commercial information data according to the indications received.
⦁ Academic and professional data (in selection processes).
⦁ Bank information

3.CONSERVATION OF DATA.
The personal data provided will be kept as long as they are necessary to respond to the contractual relationship, to respond to requests or requests made, and in any case while the deletion is not requested by the interested party, as well as the time necessary to comply with the legal obligations that in each case correspond according to each type of data.
4. RECIPIENTS TO WHOM THE DATA SHALL BE COMMUNICATED.
The data of the interested party or of the client may be communicated to all those companies with which he collaborates or has contracts for the provision of services, (for example: consultancies), TRANSALEX. In all other cases, the data of the interested party may be transferred in cases where there is a legal obligation.

5. LEGITIMATION FOR THE TREATMENT OF YOUR DATA.
The legal basis to manage the relationship with the client and other interested parties and to offer information on activities and services related to TRANSALEX can be the execution of a contract, or the unequivocal consent of the interested party in case there is no prior contractual relationship.

6. RIGHTS OF THE INTERESTED PARTY.
Anyone has the right to obtain confirmation about whether we are dealing with personal data concerning TRANSALEX or not. Interested persons and customers have the right to access their personal data, as well as to request the correction of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
In certain circumstances and for reasons related to their particular situation, customers or interested parties may object to the processing of their data. TRANSALEX will stop processing the data except for compelling legitimate reasons, or the exercise or defense of possible claims. In certain circumstances, the clients or interested parties may request the limitation of the treatment, so that TRANSALEX will only reserve and use them in the cases authorized by the Law. When the data is collected in a structured format, customers or interested parties may ask TRANSALEX to directly transmit their data to other responsible parties or receive their data in electronic format, to store it on their own devices, without having to transmit it to other responsible parties. The interested party may exercise these rights by sending an email to the address calidad@transalexbus.com attaching a photocopy of the identity document or substitute identification document and clearly indicating the right you wish to exercise. Also, you can make the request by mail to the address indicated above. Finally, we inform interested parties that they can submit a claim related to the processing of their personal data before the Control Authority (www.aepd.es)

8.-COOKIES.
Cookies are text files that are stored in the terminal of the visiting user with certain information about the visit to the page. This website informs the user of the use of cookies for the sole purpose of being able to maintain the session between client-server, but in no case are used for collection and subsequent use of user information. In any case, the user is informed of the possibility existing in most web browsers to limit the use of such cookies.

9.-VALIDITY.
In the event that any provision or portion thereof of this notice is held invalid, that fact shall not affect the validity of the remaining.

10.-CANCELLATION, RETURN AND REFUND POLICY.
Cancellation policies will be those applicable by the provider in each case. You will be authorized to cancel the Service through the contact telephone numbers enabled for this purpose. Cancellations must be made at least 24 hours before the scheduled time for the contracted service, unless the service provider or destination requires a longer notice. If you cancel your reservation before the date of provision of the service, you will be charged the corresponding cancellation fees if they exist. Transalex Bus S.L will reimburse the amount paid, discounting the cancellation expenses incurred with respect to the service provider.

11.-JURISDICTION AND APPLICABLE JURISDICTION.
The law applicable to any dispute arising in connection with this Web Site and the contents in the offer, shall be Spanish law. The parties agree to submit to the Courts of the city of Santa Cruz de Tenerife (Canary Islands, Spain), expressly waiving any other jurisdiction that may apply.